Guarantee
Our goal at Seafoods.com is to be your single source for seafood for years to come. We believe in selling only the highest quality, freshest seafood the global market produces. That is why every product we will ever offer will come to us from the top quality market leaders in our industry. Every one with whom we do business is committed to an unbroken chain of quality from the sea to the dinner table.
While the products are in the hands of our experts, we'll meet or exceed every regulatory standard on the books, and supplement them with our own rigorous and demanding requirements for processing, shipping, and delivering products to our customers. And the quality job won't stop at your doorstep. Every product we offer will come to you with storage and handling instructions and suggested cooking methods to ensure that the highest standards of quality and freshness are maintained while the products are in your hands.
We are committed to doing whatever it takes to please you, and if we ever fail to live up to this pledge, we will promptly refund your money or replace your purchase along with a gift from us for your inconvenience. If you are not satisfied with the quality and freshness of any purchase, please notify our customer service department within two days of receiving your delivery by phone at 1-877-710-FINS (3467) Monday through Friday from 9:00 a.m. to 5:00 p.m., EST or by email at customer@seafoods.com.
As our valued customer, you deserve the best we have to offer, and we will do whatever it takes to make this promise a reality.
